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    FAQ

    Q: What paper is used in your diaries?

    All of our diaries are A4 in size and are printed on premium quality 160gsm paper.
    However, for diaries that have over 180 pages we use premium quality 120gsm paper.

    Q: What sizes are your diaries?

    The sizes of our diaries (Basic, Standard and Large) refer to the number of sections each diary contains. Each bigger size contains more sections.

    The Basic Diary includes the following sections:

    • Front and Back cover pages
    • Personal Information
    • A full year calendar
    • Four Timetables, one for each Term, shared 2-per-page
    • Each Term includes:
      • Term Title Page with inspirational quote
      • Month calendar for all months in the term
      • Term Weeks with Days
      • A double page Weekly Plan (12 weeks)
      • 2 Notes pages

    The Standard Diary includes everything in the Basic Diary, as well as:

    • Calendar for the previous and following year
    • Yearly Planner for the current year
    • A two-page layout for Birthdays

     The Large Diary includes everything in the Standard Diary, as well as:

    • Yearly Planner for the following year
    • Four 2-page Student Checklists
    • Added to each Term:
      • 2 Staff Meetings pages
      • 2 Management Meetings pages

    Q: How much is postage?

    We use Australia Post as our shipping provider and all shipping costs are based on postage from Penrith in NSW to your location.

    The cheapest shipping option is Parcel Post, which can be as little as $10.90 if you're in the Sydney area, and up to around $30 for remote areas.

    The fastest shipping option is Express Post, which is not available in all areas, but should be delivered between 1 - 3 business days. Austalia Post states that delivery to capital cities should be the next business day.

    See Australia Post for more details. Or, use the 'Estimate Shipping' option in the Cart.

    Q: How long will it take to get my diary?

    In the majority of cases, we should be able to get a diary generated, printed, bound, boxed and in the post in 2-3 business days.

    However, during busy times of the year, typically November, December and January, due to increased demand, it may take up to 10 business days for us to get a diary in the post.

    Delivery estimates are not included in any suggested time it takes to produce a diary.

    Selecting Express Post will not result in your diary being generated by us any faster. All diaries are processed in the order we receive them, regardless of the selected shipping type.

    Q: What dimensions are your diaries?

    Our diaries are all printed on A4 sized paper so, with the front and back covers, are a little bigger than an A4 piece of paper.

    The dimensions of the Large diary are (W x L x H):
    21.6cm x 30.5cm x 2.8cm (paper only)
    24.5cm x 30.5cm x 3.5cm (with spiral coil)

    Q: How are the diaries bound? What binding do you use?

    All of our diaries are bound using a plastic spiral coil. It it flexible and very strong. And, because it is spiral, you can fold the diary over onto itself to show you just the page you're looking for.

    Q: What is a Region used for?

    A Region allows us to customise the content of the diary based on your geographic location. Given that school terms, school holidays and public holidays all differ based on where we live, each Region contains the appropriate dates for that location. So, when the diary is printed for a specific region, the calendars, timetables and weekly plans all have dates for your region with holidays and terms highlighted.

    Q: What if my Region is not listed?

    If your Region is not listed, let us know. We will ask you a few questions about your location and school. Once we have the school holidays, school term and public holidays organised, we will add the Region to the website and it will be available with all of the other Regions.

    Q: What if my Weekly Plan is different to the ones provided?

    If your Weekly Plan is slightly different, or you need a completely different layout to what we currently provide, let us know. We are happy to create a Weekly Plan that suits your needs.

    To contact us if you have a question, please head to the Contact Us Us page where you can enter a few details, along with any questions you might have.